The Support Module allows Users to access system and version information, both for internal purposes and for communicating with your Intelligent Agent vendor's helpdesk.
About
The About Section contains useful details about Intelligent Agent, including system details, the currently applied Licence details and licence components, and installed third-party libraries.
Visit the Awaken Support Portal (opens in a new tab). The portal provides access to the knowledge base (containing technical articles and "how to" guides), links to other user guides, relevant news, and allows you to raise a support ticket if required.
The About Section contains useful details about Intelligent Agent, including system details, the currently applied Licence details and licence components, and installed third-party libraries.
Support Portal
Visit the Awaken Support Portal (opens in a new tab). The portal provides access to the knowledge base (containing technical articles and "how to" guides), links to other user guides, relevant news, and allows you to raise a support ticket if required.
