Intelligent Agent (formerly CallScripter Synergy, and Awaken Scripting) is a platform for omni-channel communication and process optimisation provided by Awaken Intelligence. Accessed via a browser, it can be run as an internal website within your own network, or in a hosted environment. Intelligent Agent can integrate with internal & external systems to provide seamless access to multiple applications.
This guide aims to give you all of the information you need to install, configure and start building Workflows in Intelligent Agent, as well as an overview of the key features. Additional information can be found in our support portal.
Awaken Intelligence also provide training via their Learning Management System, please contact the training team for further information.