After installing a Agent Guidance System, there are a number of follow up tasks to carry out defined below.

 

Upon installation, an administrator account will have been automatically created in Agent Guidance.

 

Note: The Google Chrome browser has a limitation preventing access to any website via Windows Authentication locally from the webserver. In this scenario, access to the Agent Guidance site must be made from a separate PC or server.

 

 

There are a number of configuration changes you can make to IIS post Agent Guidance installation. They are identified as being recommended or optional below.

 

It is best practice to recycle the IIS Application Pool daily, and during installation Agent Guidance automatically configures the Application Pool to recycle at 23:00 each night (local webserver time). If 23:00 is not a convenient time, it can be changed within IIS; see Microsoft Technet Application Pool Recycling Article.

 

When the Application Pool recycles, the Agent Guidance Website will pause for a few seconds before automatically resuming operations.

 

IIS has Rapid Fail Protection enabled on all websites by default, however it is recommended that this feature be disabled for the Agent Guidance Website. This prevents the automatic halting of the Agent Guidance Website should a number of errors occur within a short time frame, which can occur in rare error cases. The process to disable Rapid Fail Protection is covered in the following Microsoft article: Microsoft Docs - Failure Settings for an Application Pool

 

Details for configuring HTTPS (SSL) access can be found under the Security section.

 

Authentication methods can be further configured, within the Authentication Scheme that was selected during installation. Step by step instructions are provided in the Advanced Authentication Configuration article.

 

 

Details of configuring Agent Guidance and its environment to support an embedded (iframe) context can be found under the Operating Agent Guidance WIthin an Iframe article.

 

 

After the Agent Guidance System has been deployed, you have the option to further configure your application, and enable various integrations and automated services.