Agent Guidance Core User Guide

Please email support@creovai.com for omissions or errors.
×
Menu
  • Glossary

Glossary

 
Descriptions for specific terms and phrases used within this guide can be found below.
 
Term
Definition
Application Pool Authentication
The IIS Application Pool authentication mode in use by the Agent Guidance website within IIS. See the Website Authentication Configurations article.
Application Pool Identity
The user identity used by the IIS Application Pool to authenticate for resource requests. Microsoft IIS Application Pool Identity Configuration Guidance
Domain Application Account
The Domain user that the Agent Guidance Application carries out its file and SQL processes as. This can be used as a control to comply with a company access rights management structure.
IIS Impersonation
The user that an IIS website impersonates for authentication for resource requests. Microsoft IIS Impersonation Configuration Guidance
IIS Site Location Path
The root folder path of an IIS website. Microsoft IIS Site Location Path Guidance
Agent Guidance Application
The conceptual Agent Guidance product as a whole; includes both the user experience, and the underlying Agent Guidance System the user is using.
Agent Guidance Database
The entire data structure supporting the product; both the Microsoft SQL Server database that Agent Guidance uses to store its persistent data, and the Redis database that is used to provide the caching layer. It is not related to a specific Agent Guidance Application grouping, but is the conceptual data handling part of a Agent Guidance System.
Agent Guidance IIS Web Config
The IIS web config file for a given IIS website called web.config. Found within the IIS Site Location Path folder.
Agent Guidance System
An entire functional entity of the product; the entirety of a Agent Guidance Microsoft SQL Server database, a Agent Guidance Redis Database, and all Agent Guidance Websites and their associated Agent Guidance services that utilise these databases. This is a specific instance / implementation of the conceptual Agent Guidance Application. Further details can be found in the Agent Guidance Technology Stack.
Agent Guidance Website
The IIS Website and optional Windows services that collectively provide the Agent Guidance user interface or Application Layer. It is not related to a specific Agent Guidance Application grouping, but is the conceptual GUI part of a Agent Guidance System.
Agent Guidance Website Instance
The specific IIS Website that runs the Agent Guidance web code and returns web pages to the user when requested. Further details can be found in the Application Layer under IIS Website.